Frequently Asked Questions
Everything you need to know about styling your home with Shop All.
What is the typical shipping time for furniture and large decor?
Standard shipping for small decor takes 3-5 business days, while larger furniture items typically arrive within 7-14 business days via our specialized white-glove delivery partners.
Do you offer a return policy if the item doesn't fit my space?
Yes, we offer a 30-day return policy for most items. Products must be in their original packaging and unassembled to qualify for a full refund.
Are your wood products sustainably sourced?
At Shop All, we prioritize the planet. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to ensure environmental responsibility.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery status directly through the 'Order History' section of your account.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. For larger purchases, we offer flexible financing options through Affirm and Klarna.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five complimentary fabric swatches through our 'Swatch Request' page to ensure the color and texture are perfect for your home.